Gaston County Family YMCA Privacy Best Practice
Effective Date: September 6, 2024
At the Gaston County Family YMCA, we value your privacy and are committed to protecting your personal information. This Privacy Best Practice outlines how we collect, use, and safeguard the data you provide through our YMCA Gym App (the “App”).
1. Information We Collect
When you use our App, we may collect the following types of information:
- Personal Information: Name, email address, phone number, membership ID, and other identifying information you voluntarily provide.
- Health & Fitness Data: Information such as activity tracking, workout history, and health metrics you input into the App.
- Payment Information: If applicable, credit/debit card details and billing addresses for processing membership fees or program registrations.
- Device Information: Technical information such as your IP address, device type, operating system, and usage statistics.
2. How We Use Your Information
We use the information we collect for purposes including, but not limited to:
- Managing your YMCA membership and access to gym facilities.
- Tracking and improving your health and fitness goals.
- Processing payments and billing.
- Communicating with you about App updates, promotions, and YMCA programs.
- Improving the functionality and user experience of the App.
3. Data Sharing
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Third-party vendors who help us operate the App, process payments, or provide customer service.
- Legal Compliance: If required by law or in response to valid requests by government authorities.
4. Data Security
We take reasonable measures to protect your personal information against unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Your Choices
You can manage your personal information in the App by updating your profile or contacting us directly. You may also request to delete your account, though some information may be retained for legal or operational purposes.
6. Children’s Privacy
Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
7. Changes to These Practice
We may update this Privacy Practices periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the “Effective Date” at the top of these practices
8. Contact Us
If you have any questions or concerns about this Privacy Practices or the way we handle your data, please contact us at: